1st Car Hire has more than 6000 vehicles among which are budget cars like the Ford Fiesta, Ford Focus, Nissan Tiida, Opel Corsa and the VW Citi Golf. On the other side of the affordability position are the luxury vehicles like the Volvos, Mercedes Benzes and BMWs, for those with deeper pockets and want to travel in style, comfort and luxury. In addition to these, First Car Hire also have MPV vehicles, small and large coaches to ensure all their clients are catered for.
First Car Hire Chauffeur Services
In conjunction with EZ Shuttle Services, First Car Hire offers a direct transfer door to door chauffeur service. It ferries clients from any point they want to go to any point they want to go. There are two main direct transfer services on offer, the airport transfer which can take you from the airport to your hotel, your meeting, or wherever you want or from anywhere else to the airport. The second one is the general transfer and this sees to it you are taken from any point you want (not an airport) to any point you want (also not an airport).
Their car hire services also cover wedding car hire, business car rentals, self-drive adventures, road trips and holidays where the clients select a vehicle of choice and are charged accordingly. First Car Hire also offers chauffer driven services on request and coach rental services. They offer two to twelve hour security on the hired vehicles.
First Car Hire Nationwide
First Car Hire has forty-nine branches throughout the main towns and cities and at the main airports. They have multiple pick up and drop off locations throughout the country in addition to the facility where a customer picks up a car from one branch and drops it at another. This is particularly favourable for those coming by plane and just want a self-driven single journey. Their central reservation base is in Pomona, Johannesburg
First Car Rental Durban, First Car Rental Cape Town are 2 of the most popular cities.
The First Car Hire slogan, ‘First in Car Hire First in Service’ runs quite true. They were the first to introduce the world’s first green mobile check-out facility. The frequent travellers apply to join the Show & Go loyalty club after which they are given a personal Show & Go card which enables them to just walk straight from the plane to an attendant at the Show & Go designated packing area at the airport and they will be shown to their car. This takes away the hassle of queuing after the hassle or joy of flying and enables clients to drive away a few minutes after disembarking. No wonder this service is proving to be a favourite.
First Car Hire staff is offered training for personal and professional development and this ensures that their staff has a high level of customer care and dedication to service. This guarantees that the staff meets, or even exceeds customers’ expectations.
Also in thinking about their customers’ needs and requirements, they have a bi-monthly newsletter, ‘First Travel’ to bring their clients up-to-date with the car hire news.
1st Car Hire Awards
Each year from the year 2007 up to 2014, First Car Hire got several awards for a variety of services worth recognition from different organisations. In 2010, it was in the top 4 best managed car hire companies. These awards allow their clients to have more confidence in their services and products.
In addition to all the wonderful services that First Car Hire offers, they also have a twentyfour hour roadside assistance to give their clients more peace of mind. Upon request, a customer can get GPS for an added fee. They also offer a cell phone service which is of particular help to those visiting the country who might be in need of South African cell phone lines. The fee on the cell phone is a mere R9.95 per day, SIM card only is R3.95.
First Car hire has services which certainly puts it far ahead of the pack. The company has proven beyond doubt that clients’ needs are at the core of the business. They realise that without giving the client the best of what they want, they will have no business to run. A good thing it is for the customers because, it gives them the best service and some of the best products in the industry, and that is all customers want.
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